How will I be informed about my order?
• You will receive an email notification or an SMS message (Lithuania, Latvia, Estonia) with a registration number that will allow you to track the parcel.
• In case the parcel is not claimed within 30 days, it will be sent back to our fulfilment centre and a refund will not be issued.
• Lithuania: 2 to 5 days depending on the day of order and method of shipping Omniva & DPD parcels arrive within 1 to 2 days. Lietuvos Paštas parcels may arrive within 4 to 5 days.
Lietuvos Paštas written statement about shipment delays can be found here.
• Latvia and Estonia: 3 to 5 days depending on the day and method of order. Omniva & DPD parcels arrive within 2 to 3 days.
• Rest of continental Europe: 4 to 6 days depending on the day of order.
• Orders are fulfilled every day from Monday to Friday at 16:00 (4PM) GTM+3 Vilnius time.